Roselinlin Reviews
77 reviews
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How would you rate Roselinlin?
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It wasn’t the fastest shipping ever, but everything arrived safely and nothing was damaged or missing. I’d probably give it 5 stars if the tracking updates were a little more consistent, but overall it was a smooth experience...
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I appreciated that the product photos and size details were easy to check, because that’s the kind of thing that helps me feel more confident before buying. A few pages did load a little slowly when I was clicking around, but it wasn’t enough to make me give up.
In the end, it felt like a good reminder that a website doesn’t have to be fancy to work well. It wasn’t perfect, but it made shopping feel straightforward instead of stressful.
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I don't see any return information provided for my order, and there is also no business address available. What is the process for returning items that are not the size they were advertised to be?
“This website is a scam. They deliberately create obstacles to prevent customers from returning items or receiving a refund.”
“This is an absolute scam and a complete fraud! They are coercing you into returning items from Ontario, Canada to China. Why? Because they are aware that you won't bother sending their worthless junk back to China. I would be required to pay $88 to send back these low-value items, which are not even worth a tenth of the price I paid, and were originally sent from an office in Ontario, Canada.”
“This company is an absolute scam! The products I purchased turned out to be made of low-quality materials and had sloppy stitching. They were nothing like what was shown on their website. I attempted to return everything, but they completely ignored my emails requesting a return slip. The only time they responded was when I finally mentioned accepting a 15% refund. In the end, I ended up donating all of the items. I will never make the mistake of buying from them again. Additionally, it's important to note that they advertise under multiple different company names, so be cautious.”
“Good luck! I'm trying to return my order, but they refuse to provide a prepaid return label. Instead, they're only offering a 15% refund. It's absolutely outrageous. I really should have checked the reviews before placing my order.”
“If you attempt to send it back to China, they will require you to cover the "Port Fees" (the amount of which remains uncertain) as well as other expenses for restocking. It would be better to donate your purchases to a Thrift store, where you can at least receive a tax deduction.”
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Does anyone have the phone number for Roselinlin customer service? My mother paid for express shipping within a 5-10 day timeframe.
“I strongly advise against placing an order with this company. It is a fraudulent operation, and I unfortunately learned this through personal experience. Please refrain from sending any money or making any purchases with them, as they are an unreliable and dishonest company.”
“The company known as Roselinlin is a fraudulent operation. It is strongly advised not to place any trust in them.”
“They are currently located in China and appear to be involved in a significant scam. Surprisingly, the emails we have exchanged do not even include a contact phone number.”
“There is absolutely no such thing. They are an incredibly unreliable company from beginning to end. They are located in China and there is no means of contacting them. It took me a frustrating 6 weeks to receive my order, despite having paid extra for shipping!”
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Has my mother been scammed if she paid for express shipping a few weeks ago and still hasn't received the items? I need to report this immediately.
“Yes, this company is absolutely awful and lacks any genuine customer care. Although there is a possibility that your clothing might eventually arrive, in my case, it took a whopping 2 months for delivery. However, the quality of all the items was extremely poor, rendering them unwearable. Despite referring to their size charts, everything turned out to be either too large or simply unusable due to unattractive and stiff material.”
“Yes, it is definitely a scam. I placed an order for three items back in May, and it's now the end of July, but I haven't received them yet. I would suggest contacting your bank and initiating a fraud claim, or alternatively, going through PayPal. The bank option tends to be quicker in resolving such issues.”
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Do these clothes ship from China?
“Yes, I was unaware of this until I attempted to return the item and was informed that I would be responsible for the cost of shipping it back to China. Unfortunately, this option would not be financially viable for me. It's quite disappointing.”
“Certainly! It is possible that they are even customizing and sewing it specifically for your order. However, please be prepared to wait for at least a month.”
“Yes, it seems that the items are being shipped from China and then distributed to various locations across the United States. Specifically, two of the items I ordered were delivered from California, while one came from New Jersey. I suspect that there might be some sort of shipping scam taking place.”
“The sole method to retrieve your funds is by receiving a 15% refund of the amount you initially paid. As for returns, they are double the sum paid. The company mentions various charges like "port fees" and other additional fees that accumulate to a significant amount of money. If I were a lawyer, I would initiate a class action lawsuit against this deceitful scam on behalf of all the customers who have been deceived by this company. If anyone is aware of a competent class action attorney, please reach out to them. Unity and collective action hold great power.”
“Yes, it usually takes around six weeks or even longer. Unfortunately, there is no option to return subpar items, and it's impossible to get in touch with them when you don't receive the correct order. Overall, it's a complete sham from beginning to end.”
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Is this company Chinese? I find it suspicious when companies do not provide an "About Us" section. This company appears to be somewhat fraudulent to me.
“Yes, they are an absolutely terrible company and a huge scam. They seem to engage in false advertising of clothing and then send low-quality, easily damaged imitations. Their return policy is a complete joke! Their practices are highly untrustworthy. I can't comprehend how they are allowed to keep operating.”
“Yes, it is not located in the US, although they do an excellent job of creating the illusion that they are.”
“Yes, it is. They are located in Guangzhou, China. I wasn't aware of this when I placed my order, and unfortunately, they have a very unfavorable return policy. They only offered me a 25% refund and even suggested that I have the clothes altered instead of returning them. It's quite ridiculous!”
“This is extremely sketchy... they truly are the absolute worst! Avoid it at all costs!”
“Yes, it is indeed regrettable that I wasn't as skeptical as you. I placed my order three weeks ago and became concerned when I didn't receive a receipt. To my dismay, I haven't received anything at all. Subsequently, I visited this review site and discovered that it is an untrustworthy website. I decided to email them and inquire whether I should cancel the transaction through my credit card company. Their response assured me that I would receive the items by the end of today. However, upon using the tracking numbers provided in their email (one for shipping from China and the other for FedEx), both numbers turned out to be "invalid." I will give them until the end of today, but if the package hasn't arrived by then, I will contact my credit card company.”
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